Abstract
In the continuing effort to confront the loss of profitability to industry as a result of withdrawal behavior and withholding efforts at work, this article presents an advanced and improved formula for estimating both the direct and indirect costs to a company resulting from this errant behavior. The emphasis is on a quantitative approach that incorporates the added value of forgone revenue rather than merely the cost of payments to the absentees as in earlier quantifications.
| Original language | English |
|---|---|
| Pages (from-to) | 305-314 |
| Number of pages | 10 |
| Journal | Human Resource Management Review |
| Volume | 6 |
| Issue number | 4 |
| DOIs | |
| State | Published - 1996 |
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