When less intergenerational closeness helps: The influence of intergenerational physical proximity and technology attributes on technophobia among older adults

Intergenerational contact for technology learning frequently transpires in various daily settings of older adults’ lives. However, older adults often hold negative age-based self-stereotype that they are less capable in technology use. Thus, they may experience age-based stereotype threats in such situations, which further induce technophobia. Previous research indicated that positive intergenerational contact can reduce age-based stereotype threat and technophobia among older adults. This research focuses on intergenerational physical proximity, a vital role in structuring intergenerational contact, to investigate how it impacts technophobia via age-based stereotype threat among older adults. In addition, the moderating effect of key attributes of technology—newness and ease of use were explored. A vignette experiment was conducted with a sample of 243 older adults. Results show that more distant intergenerational physical proximity led to lower technophobia-personal failure dimension via more positive self-perception of aging (a manifestation of less age-based stereotype threat) when the technology is of high newness and low ease of use. However, the effect of physical proximity on technophobia was insignificant when the technology is of low newness, or of high newness but high ease of use. The findings of this research can provide detailed and practical suggestions on how to reduce technophobia among older adults through effective intergenerational contact.