TORN BETWEEN ONLINE MEDIA STORIES: TRAIT AMBIVALENCE'S INFLUENCE ON SCHADENFREUDE

Jacob Hornik, Matti Rachamim

Research output: Contribution to journalReview articlepeer-review

Abstract

Schadenfreude, a bittersweet social phenomenon, is considered an atypical and complicated state that might reflect ambivalent types of sentiments — a mix of both positive and negative reactions and complaints towards others’ misfortunes. This research note reports an exploratory study examining the association between trait ambivalence and four different online marketing schadenfreude stimuli. Based on the results, trait ambivalence appears to provide a novel explanation for schadenfreude responses, suggesting a link between schadenfreude and trait ambivalence when consumers encounter online information about a disliked or rival entity’s misfortune.

Original languageEnglish
Pages (from-to)3-14
Number of pages12
JournalJournal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior
Volume36
Issue number2
StatePublished - Dec 2023

Bibliographical note

Publisher Copyright:
© 2023 University of Nevada Las Vegas. All rights reserved.

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