The power of why

The question “Why?” – though often avoided by mediators and facilitators – is a powerful tool for unlocking the door between antagonism and resonance when skillfully applied to program planning and conflict engagement. Appropriate use of the question “Why?” engages participants in making core values explicit to themselves and others. It is a key to the successful application of Rothman’s (1997) ARIA process. A variety of successful practical applications are reported, ranging from program planning sessions to large, computer-based cross-community conflict engagements. The article builds upon the authors’ own experience and research in dialogue to present a practical, step-by-step guide, including a checklist and “do’s and don’ts’ for facilitating the “Why Dialogue” in identity-based conflict and cooperation scenarios