Abstract
Organizations are built around teams as a way to better manage complex work, such as technological projects. However, complex teamwork presents challenges that can often generate positive and negative emotions, as well as demand efforts to generate new knowledge. We examine whether and how the capacity of technological product development teams to constructively express negative emotions facilitates knowledge creation capabilities and thereby enhances project outcomes. Results indicate that with greater capacity for constructively expressing negative emotions, teams enhance their capability to access crucial knowledge and exchange and integrate that knowledge in ways that enhance both project performance outcomes and project budget adherence. In so doing, we hope to open up new avenues for research on how expressing negative emotions in project teams can help in building knowledge creation capabilities and drive multiple performance outcomes.
| Original language | English |
|---|---|
| Pages (from-to) | 862-873 |
| Number of pages | 12 |
| Journal | International Journal of Project Management |
| Volume | 34 |
| Issue number | 5 |
| DOIs | |
| State | Published - 1 Jul 2016 |
| Externally published | Yes |
Bibliographical note
Publisher Copyright:© 2016 Elsevier Ltd and Association for Project Management and the International Project Management Association.
Funding
We wish to thank the associate editor and two anonymous reviewers for their constructive feedback. We also thank Esther Singer for her helpful editorial comments, and we acknowledge the financial support of the Henry Crown Institute of Business Research in Israel for this study.
| Funders | Funder number |
|---|---|
| Henry Crown Institute of Business Research in Israel |
Keywords
- Emotional expression
- Knowledge creation capability
- Negative emotions
- Project team performance