The impacts of E-retail on the choice of shopping trips and delivery: Some preliminary findings

Orit Rotem-Mindali, Ilan Salomon

Research output: Contribution to journalArticlepeer-review

71 Scopus citations


E-retail, like many other information technology-based activities (telecommuting, telemedicine etc.) offers a potential substitution of travel by telecommunications. Traditional shopping activities typically consist of a visit to a store in which product information is sought, and a decision on purchase is made. Pending that decision, the product is obtained and most often self-delivered by the consumer. Certain types of products are store-delivered to the consumer premises. In the face of E-retail, consumers can acquire information, make a purchase transaction and choose a delivery arrangement from a remote location. These options may result in a reduction of transport activity, as a delivery by the supplier is potentially more efficient than the traditional process. The current study presents a conceptual model of the decisions households make with regard to information gathering, purchase transactions and delivery mode. Data on revealed behavior and various socio-demographic and economic characteristics of shoppers was collected in the Tel-Aviv Metropolitan area in the summer of 2004.

Original languageEnglish
Pages (from-to)176-189
Number of pages14
JournalTransportation Research Part A: Policy and Practice
Issue number2
StatePublished - Feb 2007
Externally publishedYes


  • Delivery
  • E-retail
  • E-shopping
  • Information-gathering


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