The impact of expectations on newcomer performance in teams as mediated by work characteristics, social exchanges, and empowerment

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Abstract

Integrating research on the Pygmalion and Galatea effects with a group socialization model and theories of work motivation and interpersonal leadership, we delineated and tested a model of newcomer role performance in work teams. A two-month field study of 70 newcomers, 70 team leaders, and 102 teammates in high-tech project teams supported the model. In particular, newcomer general self-efficacy and experience predicted newcomer and team expectations, and motivational and interpersonal processes (captured by work characteristics, social exchanges, and empowerment) helped link expectations and newcomer role performance.

Original languageEnglish
Pages (from-to)591-607
Number of pages17
JournalAcademy of Management Journal
Volume46
Issue number5
DOIs
StatePublished - Oct 2003
Externally publishedYes

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