Teaching information technology to human service students: Meeting the needs of the future

Menachem Monnickendam, Menachem Monnickendam, Ram A. Cnaan, Ram A. Cnaan

Research output: Contribution to journalArticlepeer-review

4 Scopus citations

Abstract

This article specifies the knowledge and skills needed by human service professionals in order to utilize the potential of information technology for better care delivery. The conceptual foundation proposes an integrative approach that views management, case management and treatment as one integrated process in the human service agencies and which must be reflected in the information system design. A course for graduate students that incorporates this concept was developed in two schools of social work during a three-year period and is presented in details.

Original languageEnglish
Pages (from-to)149-163
Number of pages15
JournalComputers in Human Services
Volume7
Issue number1-2
DOIs
StatePublished - 1 Sep 1990

Keywords

  • Curriculum
  • Human service delivery
  • Information technology
  • Social work

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