Personal Feedback as a Tool for Good Management

R. Wolf

Research output: Contribution to journalArticlepeer-review


The feedback is usually given to the employee by his superior,
and represents an estimate of the employee's job performance and
efforts in and for the company.
The personal feedback is a highly effective organizational tool,
in which the employee fills out structured forms and responds to
questions regarding the very essence of his work. Therefore, this
organizational tool must not only provide information regarding
everyday work, but should also imply possible improvements, assist
in focusing on future developmental steps, and point out what has
not yet been done, or had been done insufficiently. The success of
the feedback relies on the employee's ability to truthfully and
honestly observe and assess his work. This assessment serves as
leverage for future improvements. Much has been said about
feedback conversations. It is important, of course, to refrain from
emphasizing the difference in ranks, as the goal is to discuss the
common and mutual target – developing the company, while
minding both employees' needs and company goals. This target
should lead both sides to an open and honest communication. While
the personal feedback enables the employee to present his case
fairly, he must also be ready to listen and to accept his employer’s
point of view. After all, he is the subordinate party, and employer-
employee relationships are based on this hierarchy.
Original languageEnglish
Pages (from-to)113-122
Journal Mustang journal of business and ethics
StatePublished - 2012


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