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Optimal service-capacity allocation in a loss system

  • Refael Hassin
  • , Yair Y. Shaki
  • , Uri Yovel
  • Tel Aviv University

Research output: Contribution to journalArticlepeer-review

13 Scopus citations

Abstract

We consider a loss system with a fixed budget for servers. The system owner's problem is choosing the price, and selecting the number and quality of the servers, in order to maximize profits, subject to a budget constraint. We solve the problem with identical and different service rates as well as with preemptive and nonpreemptive policies. In addition, when the policy is preemptive, we prove the following conservation law: the distribution of the total service time for a customer entering the slowest server is hyperexponential with expectation equal to the average service rate independent of the allocation of the capacity.

Original languageEnglish
Pages (from-to)81-97
Number of pages17
JournalNaval Research Logistics
Volume62
Issue number2
DOIs
StatePublished - 1 Mar 2015
Externally publishedYes

Bibliographical note

Publisher Copyright:
© 2015 Wiley Periodicals, Inc.

Funding

FundersFunder number
Israel Science Foundation526/08, 1015/11

    Keywords

    • capacity allocation
    • loss system
    • queues

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