Linking leader inclusiveness to work unit performance: The importance of psychological safety and learning from failures

Reuven Hirak, Ann Chunyan Peng, Abraham Carmeli, John M. Schaubroeck

Research output: Contribution to journalArticlepeer-review

298 Scopus citations

Abstract

Despite burgeoning interest in how groups and organizations learn from failures, little is known about how leader behavior influences these learning processes. We analyzed longitudinal data collected at a large hospital and found that leader inclusiveness was positively associated with members' perceptions of psychological safety at Time 1, and that this relationship was stronger for members in low-performing units. Unit psychological safety climate appeared to facilitate learning from failures within the work unit (Time 2), which was positively associated with subsequent unit performance (Time 3).

Original languageEnglish
Pages (from-to)107-117
Number of pages11
JournalLeadership Quarterly
Volume23
Issue number1
DOIs
StatePublished - Feb 2012
Externally publishedYes

Keywords

  • Leader inclusiveness
  • Learning from failures
  • Psychological safety
  • Work unit performance

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