Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers

Original language	American English
Title of host publication	Research on Emotions in Organizations Series: Functionality, Intentionality and Morality
Editors	C. Härtel, Zebe J, N. Ashkenazy
Place of Publication	Oxford
Publisher	Elsevier
Pages	177-198
State	Published - 2007

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Kark, R., & Medler-Liraz, H. (2007). Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers. In C. Härtel, Z. J, & N. Ashkenazy (Eds.), Research on Emotions in Organizations Series: Functionality, Intentionality and Morality (pp. 177-198). Elsevier.

Kark, R. ; Medler-Liraz, H. / Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers. Research on Emotions in Organizations Series: Functionality, Intentionality and Morality. editor / C. Härtel ; Zebe J ; N. Ashkenazy. Oxford : Elsevier, 2007. pp. 177-198

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year = "2007",

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Kark, R & Medler-Liraz, H 2007, Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers. in C Härtel, Z J & N Ashkenazy (eds), Research on Emotions in Organizations Series: Functionality, Intentionality and Morality. Elsevier, Oxford, pp. 177-198.

Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers. / Kark, R.; Medler-Liraz, H.
Research on Emotions in Organizations Series: Functionality, Intentionality and Morality. ed. / C. Härtel; Zebe J; N. Ashkenazy. Oxford: Elsevier, 2007. p. 177-198.

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

TY - CHAP

T1 - Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers

AU - Kark, R.

AU - Medler-Liraz, H.

PY - 2007

Y1 - 2007

M3 - Chapter

SP - 177

EP - 198

BT - Research on Emotions in Organizations Series: Functionality, Intentionality and Morality

A2 - Härtel, C.

A2 - J, Zebe

A2 - Ashkenazy, N.

PB - Elsevier

CY - Oxford

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Kark R, Medler-Liraz H. Leading with a smile: The influence of managers' leadership behavior on the emotional experience of employees and customers. In Härtel C, J Z, Ashkenazy N, editors, Research on Emotions in Organizations Series: Functionality, Intentionality and Morality. Oxford: Elsevier. 2007. p. 177-198