Abstract
Ensuring the accuracy of responses provided by large language models (LLMs) is crucial, particularly in clinical settings where incorrect information may directly impact patient health. To address this challenge, we construct K-QA, a dataset containing 1,212 patient questions originating from real-world conversations held on K Health (an AI-driven clinical platform). We employ a panel of in-house physicians to answer and manually decompose a subset of K-QA into self-contained statements. Additionally, we formulate two NLI-based evaluation metrics approximating recall and precision: (1) comprehensiveness, measuring the percentage of essential clinical information in the generated answer and (2) hallucination rate, measuring the number of statements from the physician-curated response contradicted by the LLM answer. Finally, we use K-QA along with these metrics to evaluate several state-of-the-art models, as well as the effect of in-context learning and medically-oriented augmented retrieval schemes developed by the authors. Our findings indicate that in-context learning improves the comprehensiveness of the models, and augmented retrieval is effective in reducing hallucinations. We will make K-QA available to to the community to spur research into medically accurate NLP applications.1,..
Original language | English |
---|---|
Title of host publication | BioNLP 2024 - 23rd Meeting of the ACL Special Interest Group on Biomedical Natural Language Processing, Proceedings of the Workshop and Shared Tasks |
Editors | Dina Demner-Fushman, Sophia Ananiadou, Makoto Miwa, Kirk Roberts, Junichi Tsujii |
Publisher | Association for Computational Linguistics (ACL) |
Pages | 277-294 |
Number of pages | 18 |
ISBN (Electronic) | 9798891761308 |
State | Published - 2024 |
Externally published | Yes |
Event | 23rd Meeting of the ACL Special Interest Group on Biomedical Natural Language Processing, BioNLP 2024 - Bangkok, Thailand Duration: 16 Aug 2024 → … |
Publication series
Name | BioNLP 2024 - 23rd Meeting of the ACL Special Interest Group on Biomedical Natural Language Processing, Proceedings of the Workshop and Shared Tasks |
---|
Conference
Conference | 23rd Meeting of the ACL Special Interest Group on Biomedical Natural Language Processing, BioNLP 2024 |
---|---|
Country/Territory | Thailand |
City | Bangkok |
Period | 16/08/24 → … |
Bibliographical note
Publisher Copyright:©2024 Association for Computational Linguistics.