How do we find personal files? The effect of OS, presentation & depth on file navigation

Ofer Bergman, Steve Whittaker, Mark Sanderson, Rafi Nachmias, Anand Ramamoorthy

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

26 Scopus citations

Abstract

Folder navigation is the main way that computer users retrieve their personal files. However we know surprisingly little about navigation, particularly about how it is affected by the operating system used, the interface presentation and the folder structure. To investigate this, we asked 289 participants to retrieve 1,109 of their own active files. We analyzed the 4,948 resulting retrieval steps, i.e. moves through the hierarchical folder tree. Results show: (a) significant differences in overall retrieval time between PC and Mac that arise from different organizational strategies rather than interface design; (b) the default Windows presentation is suboptimal - if changed, retrieval time could be reduced substantially and (c) contrary to our expectations, folder depth did not affect step duration. We discuss possible reasons for these results and suggest directions for future research.

Original languageEnglish
Title of host publicationConference Proceedings - The 30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Pages2977-2980
Number of pages4
DOIs
StatePublished - 2012
Event30th ACM Conference on Human Factors in Computing Systems, CHI 2012 - Austin, TX, United States
Duration: 5 May 201210 May 2012

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Conference30th ACM Conference on Human Factors in Computing Systems, CHI 2012
Country/TerritoryUnited States
CityAustin, TX
Period5/05/1210/05/12

Bibliographical note

Place of conference:Austin, TX

Keywords

  • Files
  • Navigation
  • Personal information management

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