General practice care and patients' priorities in Europe: An international comparison

Michel Wensing, Jan Mainz, Pedro Ferreira, Hilary Hearnshaw, Per Hjortdahl, Frede Olesen, Shmuel Reis, Mats Ribacke, Joachim Szécsényi, Richard Grol

Research output: Contribution to journalArticlepeer-review

32 Scopus citations

Abstract

Insight into patients' priorities with respect to health care should complement the views of professionals and policy makers on what is thought to be appropriate health care. To determine the strengths and weaknesses of general practice care from patients' perspectives written surveys were performed among patients in Denmark, Germany, Israel, Netherlands, Norway, Portugal, Sweden and United Kingdom (n=3540). The potential quality problems identified were spread over the different countries: the low involvement of general practitioners in out-of-hours services in Portugal; the low provision of routine screening in Sweden, Norway and The Netherlands; the lack of a defined patient population in Germany; the lack of a formal gatekeeper role to secondary care in general practice in Germany and Sweden; and the low number of home visits in Sweden. Copyright (C) 1998 Elsevier Science Ireland Ltd.

Original languageEnglish
Pages (from-to)175-186
Number of pages12
JournalHealth Policy
Volume45
Issue number3
DOIs
StatePublished - Sep 1998
Externally publishedYes

Keywords

  • General practice
  • International comparison
  • Patient centredness
  • Patient satisfaction

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