Designing Automated Agents Capable of Efficiently Negotiating with People-Overcoming the Challenge⋆

Research on automated negotiators has flourished in recent years. Yet, most of the time, the research does not focus on automated negotiators capable of negotiating efficiently with people. Many challenges are facing agents designers who aim to design an automated negotiator, even when people are not in the loop. In addition, the fact that people are scarce resources makes the validation process of the efficacy of the automated negotiators an exhausting task. Yet, these challenges can be overcome. By reviewing existing automated negotiators and reporting on experiments we conducted with automated negotiators, we shed some light on how these challenges can be overcome, and thus motivate other researchers to pursue this exciting line of research.