@inbook{35dbabb9c70d48d2a5304e978d4c41aa,
title = "Chapter 7 Leading with a Smile: The Influence of Managers' Leadership Behavior on the Emotional Experience of Employees and Customers",
author = "Ronit Kark and Hana Medler-Liraz",
year = "2007",
doi = "10.1016/s1746-9791(07)03007-6",
language = "אנגלית",
isbn = "0762314141",
series = "Research on Emotion in Organizations",
pages = "177--198",
editor = "Charmine Hartel and Neal Ashkanasy and Wilfred Zerbe",
booktitle = "Functionality, Intentionality and Morality",
}