Challenges and opportunities for advancing patient-centered clinical decision support: Findings from a horizon scan

Prashila Dullabh, Shana F. Sandberg, Krysta Heaney-Huls, Lauren S. Hovey, David F. Lobach, Aziz Boxwala, Priyanka J. Desai, Elise Berliner, Chris Dymek, Michael I. Harrison, James Swiger, Dean F. Sittig

Research output: Contribution to journalArticlepeer-review

9 Scopus citations

Abstract

Objective: We conducted a horizon scan to (1) identify challenges in patient-centered clinical decision support (PC CDS) and (2) identify future directions for PC CDS. Materials and Methods: We engaged a technical expert panel, conducted a scoping literature review, and interviewed key informants. We qualitatively analyzed literature and interview transcripts, mapping findings to the 4 phases for translating evidence into PC CDS interventions (Prioritizing, Authoring, Implementing, and Measuring) and to external factors. Results: We identified 12 challenges for PC CDS development. Lack of patient input was identified as a critical challenge. The key informants noted that patient input is critical to prioritizing topics for PC CDS and to ensuring that CDS aligns with patients' routine behaviors. Lack of patient-centered terminology standards was viewed as a challenge in authoring PC CDS. We found a dearth of CDS studies that measured clinical outcomes, creating significant gaps in our understanding of PC CDS' impact. Across all phases of CDS development, there is a lack of patient and provider trust and limited attention to patients' and providers' concerns. Discussion: These challenges suggest opportunities for advancing PC CDS. There are opportunities to develop industry-wide practices and standards to increase transparency, standardize terminologies, and incorporate patient input. There is also opportunity to engage patients throughout the PC CDS research process to ensure that outcome measures are relevant to their needs. Conclusion: Addressing these challenges and embracing these opportunities will help realize the promise of PC CDS-placing patients at the center of the healthcare system.

Original languageEnglish
Pages (from-to)1233-1243
Number of pages11
JournalJournal of the American Medical Informatics Association : JAMIA
Volume29
Issue number7
DOIs
StatePublished - 14 Jun 2022
Externally publishedYes

Bibliographical note

Publisher Copyright:
© The Author(s) 2022. Published by Oxford University Press on behalf of the American Medical Informatics Association.

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