Catchup: A useful application of time-travel in meetings

Simon Tucker, Ofer Bergman, Anand Ramamoorthy, Steve Whittaker

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

20 Scopus citations

Abstract

People are often required to catch up on information they have missed in meetings, because of lateness or scheduling conflicts. Catching up is a complex cognitive process where people try to understand the current conversation without access to prior discussion. We develop and evaluate a novel Catchup audio player that allows "time-travel". It automatically identifies the gist of what was missed, allowing people to join the meeting late and still participate effectively. In a lab study, we evaluated people's understanding of meetings they had partly missed, by asking questions about meeting content. We tested whether providing Catchup gist overcomes the potential disadvantage that people must join even later - because catching up takes time. Catchup users understood meetings 70% better than controls who simply joined late. They were more confident of their understanding and indicated a positive attitude towards the tool. We are currently exploring more general applications of the time-travel approach.

Original languageEnglish
Title of host publication2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Pages99-102
Number of pages4
DOIs
StatePublished - 2010
Externally publishedYes
Event2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010 - Savannah, GA, United States
Duration: 6 Feb 201010 Feb 2010

Publication series

NameProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Conference

Conference2010 ACM Conference on Computer Supported Cooperative Work, CSCW 2010
Country/TerritoryUnited States
CitySavannah, GA
Period6/02/1010/02/10

Keywords

  • Audio processing
  • Catchup
  • Gist extraction
  • Meetings
  • Teleconferencing
  • Time travel

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