Artificial Intelligence in Long-Term Care: Technological Promise, Aging Anxieties, and Sociotechnical Ageism

Barbara Barbosa Neves, Alan Petersen, Mor Vered, Adrian Carter, Maho Omori

Research output: Contribution to journalArticlepeer-review

14 Scopus citations

Abstract

This article explores views about older people and aging underpinning practices and perceptions of development and implementation of Artificial Intelligence (AI) in long-term care homes (LTC). Drawing on semi-structured interviews with seven AI developers, seven LTC staff, and four LTC advocates, we analyzed how AI technologies for later life are imagined, designed, deployed, and resisted. Using the concepts of “promissory discourse” and “aging anxieties”, we investigated manifestations of ageism in accounts of AI applications in LTC. Despite positive intentions, both AI developers and LTC staff/advocates engaged in simplistic scripts about aging, care, and the technological capacity of older people. We further uncovered what we termed sociotechnical ageism—a form that is not merely digital but rests on interacting pre-conceptions about the inability or lack of interest of older people to use emerging technologies coupled with social assumptions about aging, LTC, and technological innovation.

Original languageEnglish
Pages (from-to)1274-1282
Number of pages9
JournalJournal of Applied Gerontology
Volume42
Issue number6
Early online date17 Feb 2023
DOIs
StatePublished - Jun 2023
Externally publishedYes

Bibliographical note

Publisher Copyright:
© The Author(s) 2023.

Funding

The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This work was supported by a Monash Data Futures Institute grant awarded to the project’s team (Seed grant) and by a Faculty of Arts grant (Carers Grant 2022) awarded to the first author.

FundersFunder number
Faculty of Arts2022
Monash Data Futures Institute

    Keywords

    • ageism
    • algorithmic bias
    • digital ageism
    • nursing homes
    • older people
    • techno-solutionism
    • technology

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