A user survey of a site providing citizen information: Preliminary findings of shil.info

G Ravid; J. Bar Ilan; S. Baruchson‐Arbib; E Yaari; S Rafaeli; N Weiss

A user survey of a site providing citizen information: Preliminary findings of shil.info

G Ravid
, J. Bar Ilan
, S. Baruchson‐Arbib
, E Yaari
, S Rafaeli
, N Weiss

Department of Information Science and Applied Artificial Intelligence

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This paper is about studying citizens' information needs through a collection of different research lenses. We were interested in users of online, citizen rights web sites, such as the SHIL (http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to gain a better understanding of how the SHIL website is used, and to compare the information needs and information sources used by SHIL, users and potential users unaware of the existence of the Website, were surveyed, using a trio of methods. We report several interesting differences between the three groups, and suggest future work on analyzing the site, its users, the content it provides and the needs it serves.

Original language	American English
Title of host publication	The Fourth Mediterranean Conference on Information Systems
State	Published - 2010

Bibliographical note

Place of conference:Israel

Cite this

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title = "A user survey of a site providing citizen information: Preliminary findings of shil.info",

abstract = "This paper is about studying citizens' information needs through a collection of different research lenses. We were interested in users of online, citizen rights web sites, such as the SHIL (http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to gain a better understanding of how the SHIL website is used, and to compare the information needs and information sources used by SHIL, users and potential users unaware of the existence of the Website, were surveyed, using a trio of methods. We report several interesting differences between the three groups, and suggest future work on analyzing the site, its users, the content it provides and the needs it serves.",

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AU - Ravid, G

AU - Bar Ilan, J.

AU - Baruchson‐Arbib, S.

AU - Yaari, E

AU - Rafaeli, S

AU - Weiss, N

N1 - Place of conference:Israel

PY - 2010

Y1 - 2010

N2 - This paper is about studying citizens' information needs through a collection of different research lenses. We were interested in users of online, citizen rights web sites, such as the SHIL (http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to gain a better understanding of how the SHIL website is used, and to compare the information needs and information sources used by SHIL, users and potential users unaware of the existence of the Website, were surveyed, using a trio of methods. We report several interesting differences between the three groups, and suggest future work on analyzing the site, its users, the content it provides and the needs it serves.

AB - This paper is about studying citizens' information needs through a collection of different research lenses. We were interested in users of online, citizen rights web sites, such as the SHIL (http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to gain a better understanding of how the SHIL website is used, and to compare the information needs and information sources used by SHIL, users and potential users unaware of the existence of the Website, were surveyed, using a trio of methods. We report several interesting differences between the three groups, and suggest future work on analyzing the site, its users, the content it provides and the needs it serves.

UR - http://aisel.aisnet.org/mcis2010/69

M3 - Conference contribution

BT - The Fourth Mediterranean Conference on Information Systems

ER -

A user survey of a site providing citizen information: Preliminary findings of shil.info

Abstract

Bibliographical note

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