TY - GEN
T1 - A user survey of a site providing citizen information: Preliminary findings of shil.info
AU - Ravid, G
AU - Bar Ilan, J.
AU - Baruchson‐Arbib, S.
AU - Yaari, E
AU - Rafaeli, S
AU - Weiss, N
N1 - Place of conference:Israel
PY - 2010
Y1 - 2010
N2 - This paper is about studying citizens' information needs through a collection of different research
lenses. We were interested in users of online, citizen rights web sites, such as the SHIL
(http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to
gain a better understanding of how the SHIL website is used, and to compare the information needs
and information sources used by SHIL, users and potential users unaware of the existence of the
Website, were surveyed, using a trio of methods. We report several interesting differences between the
three groups, and suggest future work on analyzing the site, its users, the content it provides and the
needs it serves.
AB - This paper is about studying citizens' information needs through a collection of different research
lenses. We were interested in users of online, citizen rights web sites, such as the SHIL
(http://shil.info) site. Our results report findings from three parallel data collection efforts. In order to
gain a better understanding of how the SHIL website is used, and to compare the information needs
and information sources used by SHIL, users and potential users unaware of the existence of the
Website, were surveyed, using a trio of methods. We report several interesting differences between the
three groups, and suggest future work on analyzing the site, its users, the content it provides and the
needs it serves.
UR - http://aisel.aisnet.org/mcis2010/69
M3 - Conference contribution
BT - The Fourth Mediterranean Conference on Information Systems
ER -