| Original language | American English |
|---|---|
| Pages (from-to) | 4-6 |
| Journal | Excellence in Service |
| Issue number | 3 |
| State | Published - 2012 |
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A Matter of Emotions: On Managers, Employees and Hostility in Service Interactions
- H. Medler-Liraz
- , R. Kark
Research output: Contribution to journal › Article › peer-review