Abstract
Summary: The normative construction of social services’ organizational boundaries may operationally exclude marginalized people by neglecting their specific needs and placing them outside the organization's domain. In order to develop a critical outline of social services’ organizational boundaries, we present a qualitative study involving 10 transgender women in Israel, aged 18–25, exploring their interactions with social services. Findings: The study present cases of organizational neglect and rejection, alongside cases of radical acceptance. These experiences of rejection and acceptance enable us to articulate social services’ organizational boundaries from a critical social work perspective, emphasizing customization, flexibility, and dialog. Applications: Building on the concept of radical acceptance, social workers and social services are encouraged to broaden their professional and organizational boundaries through a critical social work lens.
| Original language | English |
|---|---|
| Pages (from-to) | 577-595 |
| Number of pages | 19 |
| Journal | Journal of Social Work |
| Volume | 25 |
| Issue number | 5 |
| DOIs | |
| State | Published - Sep 2025 |
Bibliographical note
Publisher Copyright:© The Author(s) 2025. This article is distributed under the terms of the Creative Commons Attribution-NonCommercial 4.0 License (https://creativecommons.org/licenses/by-nc/4.0/) which permits non-commercial use, reproduction and distribution of the work without further permission provided the original work is attributed as specified on the SAGE and Open Access page (https://us.sagepub.com/en-us/nam/open-access-at-sage).
Keywords
- Social work
- access to services
- critical social work
- qualitative research
- social service
- transgender issues
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