A comparison of videotape and audiotape assessment of patient-centredness in family physicians' consultations

Michael A. Weingarten; John Yaphe; Dalia Blumenthal; Menahem Oren; Alon Margalit

doi:10.1016/s0738-3991(00)00199-3

A comparison of videotape and audiotape assessment of patient-centredness in family physicians' consultations

Michael A. Weingarten, John Yaphe, Dalia Blumenthal, Menahem Oren, Alon Margalit

Research output: Contribution to journal › Article › peer-review

20 Scopus citations

Abstract

The aim of this study was to compare videotape and audiotape assessments of doctors' patient-centred behaviour in primary care consultations. The patient-centredness scale of Henbest and Stewart was used to measure the quality of 856 doctor-patient interactions in 258 consultations performed by 47 primary care physicians recorded on videotape. Assessments were performed once using only the sound track and a second time using both the sound and video-tracks. On a nominal quality scale of 0-3, the average score for all consultations was 1.94 (S.D. 0.63) by audio assessment, and 1.94 (S.D. 0.59) by video assessment (P < 0.8). There was excellent agreement between audio and video scores over a wide range of scores. Little information (<5%) was lost when using audiotape compared to videotape. It was technically easier to assess the video recordings. Audio recording is equivalent to video recording for the assessment of patient-centredness using the scale of Henbest and Stewart in primary care consultations.

Original language	English
Pages (from-to)	107-110
Number of pages	4
Journal	Patient Education and Counseling
Volume	45
Issue number	2
DOIs	https://doi.org/10.1016/s0738-3991(00)00199-3
State	Published - Nov 2001
Externally published	Yes

Bibliographical note

Funding Information:
We thank all the participating doctors and patients who agreed to have their consultations recorded and Dr. Ernesto Kahan for statistical advice. This study is part of a larger project of the Israel Family Practice Research Network, aimed at producing an evaluation kit for family physician performance.

Funding

We thank all the participating doctors and patients who agreed to have their consultations recorded and Dr. Ernesto Kahan for statistical advice. This study is part of a larger project of the Israel Family Practice Research Network, aimed at producing an evaluation kit for family physician performance.

Funders	Funder number
Israel Family Practice Research Network

Keywords

Communication skills
Family practice
Methodology
Patient-centered care
Quality assessment

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10.1016/s0738-3991(00)00199-3

Cite this

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abstract = "The aim of this study was to compare videotape and audiotape assessments of doctors' patient-centred behaviour in primary care consultations. The patient-centredness scale of Henbest and Stewart was used to measure the quality of 856 doctor-patient interactions in 258 consultations performed by 47 primary care physicians recorded on videotape. Assessments were performed once using only the sound track and a second time using both the sound and video-tracks. On a nominal quality scale of 0-3, the average score for all consultations was 1.94 (S.D. 0.63) by audio assessment, and 1.94 (S.D. 0.59) by video assessment (P < 0.8). There was excellent agreement between audio and video scores over a wide range of scores. Little information (<5%) was lost when using audiotape compared to videotape. It was technically easier to assess the video recordings. Audio recording is equivalent to video recording for the assessment of patient-centredness using the scale of Henbest and Stewart in primary care consultations.",

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A comparison of videotape and audiotape assessment of patient-centredness in family physicians' consultations

Abstract

Bibliographical note

Funding

Keywords

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